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QA

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Quality Assurance and MEMS

Quality Assurance and MEMS

MEMS is dedicated to providing the highest level of care in all areas of Emergency...

Quality Assurance and MEMS

Quality Assurance and MEMS

MEMS is dedicated to providing the highest level of care in all areas of Emergency...

"Pursuit of Excellence"

Protocol Compliance – The QA Department is dedicated to ensuring that the MEMS...

"Safety & Training"

Through QA reports, the QA Department can identify and investigate any situation...

"Hospital Ambassador"

Due to Mr. Hutchison’s involvement with the various committee’s and group meetings...

Nationally Accredited

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Training Center

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MEMS Education & Training Center

MEMS Education & Training Center

Metropolitan Emergency Medical Services (MEMS) is a state of the art Emergency Medical...

Rookie School

Rookie School

In 2003 MEMS brought EMT training home through partnership with Crowley’s Ridge...

Continuing Education

MEMS provides continuing education courses for our personnel in order to maintain...

Paramedic School

MEMS has also partnered with UAMS to provide a six month Paramedic course.  This...

Heartsaver CPR

This course is designed to provide information about heart disease, risk factors,...

PALS - Recertification

Healthcare Provider Course

EMT Basic Refresher

ACLS - Recertification

Advanced Cardiac Life Support (ACLS)

General Topics

Pre-Hospital Trauma Cardiac Life Support (PHTLS)

EMT Intermediate Refresher

Pediatric Basic Life Support (PBLS)

Paramedic Refresher

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News

Quality Assurance and MEMS

MEMS is dedicated to providing the highest level of care in all areas of Emergency Medical Services (EMS). Our standard is to ensure that every patient receives personalized, compassionate and professional care.  Our Motto  “We treat every call as if it were my own family member” is proudly displayed in the hall of our operations area. We follow specific and established quality improvement procedures. Our Quality Assurance (QA) Manager is a highly experienced paramedic who reviews our EMS calls to ensure an accurate evaluation of the operational, administrative, and procedural activities of the system.

We currently have three highly qualified people assigned full time to the QA department.  This allows us to perform a complete review of calls selected at random, as well as review of any calls or studies as requested by the AEPF.  Although we have an extensive orientation period for all newly assigned personnel, the QA department continues to do a 100% chart review for all paramedics recently released from the orientation program.  Their purpose is to insure, now that their Training Officer no longer supervises them, that they are indeed performing to standard.  Any areas found to be either above or below standard are identified for praise or appropriate corrective action.

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